Refund/Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

Returns
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. You will be responsible for paying the shipping cost to return the item. 

Exceptions/Nonreturnable Items 
Custom products (such as t-shirts or coffee mugs) cannot be returned unless defective. 

Damaged Items
Please inspect your order upon receipt. If an item is defective or damaged, contact us immediately at info@psychospikes.com.

Incorrect Orders
If your order is not correct, contact us immediately at info@psychospikes.com.

Refunds
Once we receive your item, we will inspect it and notify you on the status of your refund.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). The length of time to receive your credit depends on your card issuer's policies. 

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return questions at info@psychospikes.com.